Oahu Transit Services, Inc.

Fixed Route

Monthly Performance Report

January 2024

Prepared by OTS Service Evaluation

· Ridership

Average weekday ridership for the month of January 2024 was 126,132 up by 2,452 or 2% from the previous year. Fiscal year-to-date ridership is 24,152,451, up by 5% from the previous year.

Ridership continues to recover in 2024 and is still approximately 33 percent lower than pre-pandemic level.

· On-Time Performance

System-wide on-time performance is at 70.4% for the month of January 2024. Out of 117 total routes, 32 routes exceeded on-time performance of 80% and 0 performed under 50%.

The DTS and OTS Service Review Committee reviews service levels, including on-time performance monthly.

· Safety and Security

The number of miles between major collisions is trending higher, reaching over 550,000 miles for the year.

While the number of reported injuries from passenger slips and falls has increased this year.

· Maintenance

The miles between mechanical road calls have improved, averaging 13,515 miles for the year.

· Service Modifications

Service modifications were implemented with the December sign-up and remain in effect until the March sign-up.

- New Route 151 will be implemented when Halewiolu Senior Residence is operational with the December sign-up.

- Routing: from terminus on River St. right Vineyard Blvd., right Pali Hwy., continue to Bishop St., right Hotel St., right N. King St., right Liliha St., right Kuakini St., right Pali Hwy., right School St., left Aala St., left Kukui St., left River St. to terminus.

- Route 51 Honolulu-Wahiawa, add 1 extra AM school trip.

- Route 501 Mililani Mauka, add 1 extra eastbound AM school trip.

- Route 532 Momilani-Pearlhighlands, add 1 extra westbound PM school trip.